FAQ
Welcome to our FAQ page, where we answer common questions about our door products and services. From materials and customization to installation and maintenance, find the information you need for a seamless experience. If you have more questions, don’t hesitate to reach out!
Have Questions About the Door?
Please browse through our FAQ and hopefully it will be helpful in resolving your query. If you have any questions, contact us for help!
What types of doors do you manufacture?
We manufacture a wide range of doors, including entry doors, interior doors, sliding doors, and custom doors tailored to specific designs and requirements.
Can I customize the design of my door?
Absolutely! We offer a variety of customization options, including materials, colors, sizes, and finishes, to ensure your door perfectly matches your vision.
How do I measure for a new door?
To measure for a new door, measure the height and width of the existing door frame. Make sure to account for any trim and check for square measurements.
How long does it take to manufacture and deliver my door?
Lead times vary based on the complexity of the order, but typically, custom doors take 4-6 weeks from order confirmation to delivery. We’ll provide a more precise timeline when you place your order.
How can I get quotation and make order?
Send us your door dimentions and requests (or send you plan),we will make the design and then quote exactly cost. Proforma invoice will be issued once order is confirmed and production will be started once advance payment is finalized.
How is your After Sales Service?
Shipment and sample quality tracking includes lifetime. -We will fix any minor problems in the door in the shortest possible time. -We always offer relative technical support. Quick response, all your inquire will be replied within 24 hours
What materials do you use for your doors?
We use high-quality materials such as solid wood, fiberglass, steel, and composite materials. Each option offers unique benefits in terms of durability and aesthetics.
How is your Quality Control?
Before confirming the order, we will check the size and color of the samples one by one, which should be strictly consistent with the mass production.
-We will be tracing the different phase of production from the beginning. -Every product quality checked before packing. -Before delivery clients could send one QC or point the third party to check the quality. We will try our best to help clients when problem occurred.
-We will be tracing the different phase of production from the beginning. -Every product quality checked before packing. -Before delivery clients could send one QC or point the third party to check the quality. We will try our best to help clients when problem occurred.
How can I maintain my doors?
To maintain your doors, regularly check for any signs of wear, clean them with a mild detergent, and apply appropriate sealants or finishes as needed to protect against the elements.
Do you offer installation services?
Yes, we provide professional installation services to ensure your door is installed correctly and functions optimally. Our team is experienced and can handle a variety of installations.
Can I see samples of your doors before ordering?
Yes, we encourage customers to visit our showroom or request samples to see and feel the quality of our doors before making a decision. Contact us to schedule a visit!
How do I get started with my order?
To get started, simply contact our sales team through our website or give us a call. We’ll guide you through the process, answer your questions, and help you select the perfect door for your needs.
